BRONZE SNAKE

Please note that exchange orders can only be returned for store credit through our returns portal, in line with our returns policy.&#xA0;You can submit your return using the link below: &#xA0;<a href="https://bronzesnake.com/pages/returnscentre" target="_new">https://bronzesnake.com/pages/returnscentre</a>&#xA0;When prompted, please enter the order number of your exchange, including the EX-#, to lodge your return. Once you&#x2019;re in, simply follow the prompts to complete the process.

Please note that exchange orders can only be returned for store credit through our returns portal, in line with our returns policy. You can submit your return using the link below: https://bronzesnake.com/pages/returnscentre. When prompted, please en

Can I return an Exchange?

RETURN FAQ's

What is your returns policy?

How do I process my return?

My item is faulty or incorrect, what do I do?

How do I make a second return on the same order?

What are your return costs?

Where is my refund?

Where can I find my Store Credit?

How long does my return/refund take to process?

What are your shipping costs?

How can I urgently change my address?

What is a Split Shipment?

My order is delayed, what do I do?

My order says ‘Delivered’ but it hasn’t arrived?

How do I track my order?

SHIPPING/DELIVERY FAQ's

How do I choose the right size for me?

Should I get the same size as my last purchase?

What can I do if the size is not right for me? Can I return?

An item I want is out of stock, what do I do?

What does ‘Final Sale’ mean at the end of a product name?

What is the difference between sizes by country standards?

Gift Cards

PRODUCT & SIZING FAQ's

How does click and collect work?

Can I return an Exchange?Updated 20 days ago