BRONZE SNAKE

BRONZE SNAKE HELP DESK / EASY RETURNS / FAST SHIPPING / AUSTRALIA FASHION

BRONZE SNAKE HELP DESK

What is your returns policy?

How do I process my return?

My item is faulty or incorrect, what do I do?

How do I make a second return on the same order?

What are your return costs?

Where is my refund?

Where can I find my Store Credit?

Can I return an Exchange?

How long does my return/refund take to process?

RETURN FAQ's

What are your shipping costs?

How can I urgently change my address?

What is a Split Shipment?

My order is delayed, what do I do?

My order says ‘Delivered’ but it hasn’t arrived?

How do I track my order?

SHIPPING/DELIVERY FAQ's

How do I choose the right size for me?

Should I get the same size as my last purchase?

What can I do if the size is not right for me? Can I return?

An item I want is out of stock, what do I do?

What does ‘Final Sale’ mean at the end of a product name?

What is the difference between sizes by country standards?

Gift Cards

PRODUCT & SIZING FAQ's

How does click and collect work?

Returns Policies, Faulty/Incorrect Items, How to process your Return, and more!

Got a question about your tracking details or the delivery of your order? Click here!

Let us help you find the right size for that item you're unsure about, or fill you in on the material we use.

When opting for the click and collect service, your order will be ready for pickup at the designated store rather than being dispatched for home delivery. The store will notify you once the order is prepared for collection. If you see a dispatch noti

<p>When opting for the click and collect service, your order will be ready for pickup at the designated store rather than being dispatched for home delivery. The store will notify you once the order is prepared for collection. If you see a dispatch notice, it may be an error, so please contact our customer service for clarification.</p>

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RETURN FAQ's

SHIPPING/DELIVERY FAQ's

PRODUCT & SIZING FAQ's

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How does click and collect work?