BRONZE SNAKE

Our Return Portal system can only create one return shipping label per order, but in case your order arrives in split shipments or you decide you need to return an extra item, we can process this manually for you. Just reach out via email to notify us, and we&apos;ll get this all sorted.&#xA0;&#xA0;Please note that all return eligibility requirements still apply for manual orders,- 30 day return window from purchase date- item/s need to be in original condition

Our Return Portal system can only create one return shipping label per order, but in case your order arrives in split shipments or you decide you need to return an extra item, we can process this manually for you. Just reach out via email to notify u

How do I make a second return on the same order?

RETURN FAQ's

What is your returns policy?

How do I process my return?

My item is faulty or incorrect, what do I do?

What are your return costs?

What are your shipping costs?

How can I urgently change my address?

What is a Split Shipment?

My order is delayed, what do I do?

My order says ‘Delivered’ but it hasn’t arrived?

How do I track my order?

SHIPPING/DELIVERY FAQ's

How do I choose the right size for me?

Should I get the same size as my last purchase?

What can I do if the size is not right for me? Can I return?

An item I want is out of stock, what do I do?

What does ‘Final Sale’ mean at the end of a product name?

What is the difference between sizes by country standards?

PRODUCT & SIZING FAQ's

How does click and collect work?

How do I make a second return on the same order?Updated 10 days ago