BRONZE SNAKE

To track your parcel, just navigate to your shipping confirmation email and click the highlighted and underlined number (depending on the shipping carrier the length of the number may vary), this should link you straight to your shipping updates for the parcel.&#xA0;Alternatively, on our Help Centre home page, click Track Order, and after signing in you can track all relevant orders.&#xA0;

To track your parcel, just navigate to your shipping confirmation email and click the highlighted and underlined number (depending on the shipping carrier the length of the number may vary), this should link you straight to your shipping updates for

How do I track my order?

SHIPPING/DELIVERY FAQ's

What is your returns policy?

How do I process my return?

My item is faulty or incorrect, what do I do?

How do I make a second return on the same order?

What are your return costs?

RETURN FAQ's

What are your shipping costs?

How can I urgently change my address?

What is a Split Shipment?

My order is delayed, what do I do?

My order says ‘Delivered’ but it hasn’t arrived?

How do I choose the right size for me?

Should I get the same size as my last purchase?

What can I do if the size is not right for me? Can I return?

An item I want is out of stock, what do I do?

What does ‘Final Sale’ mean at the end of a product name?

What is the difference between sizes by country standards?

PRODUCT & SIZING FAQ's

How does click and collect work?

How do I track my order?Updated a year ago