Got a question about your tracking details or the delivery of your order? Click here!
Orders placed by 3PM AEST ship the same day. Shipping – Australia & New ZealandStandard (1-3 business days): $4.99 for orders under $150, free for orders over $150.Express (1-2 business days): $9.99 for orders under $220, free for orders over $220. S
Should you need to change your address, please contact us right away with an email titled "URGENT - Address Change" Please include all the below details;. - Order number. - New address. We cannot guarantee that address can be changed before they are
We can't always process a full order from one location, and sometimes orders will be sent in two separate parcels as a Split Shipment. This doesn't change anything about the order delivery other than there now be two parcels, which means that now the
We're so sorry to hear that your order has not yet arrived to you!. Please kindly check that your is not still within estimated delivery time frame. https://bronzesnake.com/pages/delivery. If outside of this timeframe please reach out to us with your
If your order is marked as 'Delivered' by the shipping carrier but you are yet to receive your order number, don't fret!. Please kindly check the following;. - Check all surrounding neighbours to make sure they havent accepted your parcel on your beh
To track your parcel, just navigate to your shipping confirmation email and click the highlighted and underlined number (depending on the shipping carrier the length of the number may vary), this should link you straight to your shipping updates for